We are happy to ship all orders free of charge regardless of value throughout Australia and New Zealand. For all other countries a flat charge of $15 applies if your order is below $100. Just get your order above $100 and we'll take care of the shipping for you.
You'll be glad to know that we ship all orders placed by 2.00pm (Melbourne time) Monday that day. This excludes weekends and public holidays when the order will be shipped the next working day.
Within Australia you can expect delivery within about 2 to 3 business days depending on your location as we ship all orders using Express Post.
At Cat & I our goal is to provide you with fashionable UPF 50+ fashion that fits well, is comfortable and that you enjoy.
If for some reason you are not completely happy with the product that you have purchased, you can simply send it back to us with a completed returns form (please print and send with return). This must be done within 30 days of the invoice date and we will be happy to offer you a full refund or exchange for another item or size. One condition to note is that garments must be in their original condition, unwashed, with all tags still attached.
As part of our policy for Australian and New Zealand customers we are happy to offer free returns, no questions asked. Please contact our customer service team at firstname.lastname@example.org and we will arrange collection or provide pre-paid postage for the return of your item.
For customers in other parts of the world please contact our customer service team at email@example.com regarding returns.
Please note that refunds will be processed to the card or payment method used for the original purchase.
The benefits given by our Returns & Exchange Policy are in addition to other rights and remedies you may have as a consumer under the Australian Consumer Law (ACL).
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